Refund & Replacement Policy

1. Easy Replacement & Returns

If your package arrives with damaged sealing or fails our organic quality standards, you can raise a return or replacement request inside the app under My Orders within 48 hours of delivery.

2. Refund Processing

• App Wallet Credit: Processed instantly upon approval.
• Original Payment Source (UPI/Card): 1 to 3 business days back to your bank account.

3. Storage & Customer Care

For questions or assistance regarding stored packs, reach out to help@dharathi.com or call +91 98765 00112.